HOW WILL I KNOW WHEN MY ORDER WILL BE SHIPPED?.If you have a question relating to lead times or if you are after a product that you can’t see, contact the Sales Team on 01707 375172 for price/availability/lead time. We place orders with Simpson Strong-Tie on a daily basis, typically their delivery lead time to us is 2-3 days, the day we receive the goods is the day we despatch them on an overnight delivery to the customer. Metro Fixings carry a huge range of Simpson Strong-Tie products, however on occasion customers have a requirement for goods that we don’t have in stock. WHAT IS THE LEAD TIME FOR OUT OF STOCK SIMPSON STRONG-TIE PRODUCTS?.If your order is less than £100 net, then a delivery charge of £8.95 will be incurred.
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If you spend £100 net (before VAT) with us then your standard next working day delivery will be free of charge regardless of delivery location within England, Scotland and Wales. The website indicates expected delivery lead times in those circumstances, Metro Fixings will send an email to you after you place your order, to specify the expected lead time for out of stock products. On occasion items may be out of stock when you order, as soon as the goods come back into stock, we will despatch them immediately. Order by 2pm Monday to Friday for a Next Business Day Delivery (business days are considered as Monday-Friday). Our next day delivery service usually gets to you by 17:30, on the next business day. If you have placed an order for goods that are both in stock and also out of stock, Metro Fixings can send the stocked items on your order, upon completion of your order, please enter in the customer comments "please send what you have in stock" and those items will be despatched that day, as long as the order is before 2pm. The website indicates expected delivery lead times in those circumstances, Metro Fixings will send an email to you after you place your order, to specify the correct lead time for the goods to be delivered to you.
*** Please note that deliveries to both Northern and Southern Ireland, Isle of Wight and the Channel Islands may be subject to an additional charge depending on the size of the order ***
Remote areas : For deliveries to some addresses in the United Kingdom next day delivery as standard is not possible, areas included are the Scottish Highlands, Northern Ireland and Channel Islands. Our next day delivery service usually gets to you by 17:30 on the next business day.Īs mentioned above, our delivery partners are unable to offer premium delivery services including pre 0900, pre 1030 & pre 1200, so Metro Fixings will not be able to offer pre deliveries for the moment. All carriers are trying to deliver as quick as possible though. The goods will be sent on an overnight service, as mentioned above, during a worldwide pandemic, we can't guarantee next day delivery, however our preferred carriers are operating at a 95% success rate presently. If you place your order before 2pm, Monday to Friday, Metro Fixings will despatch any orders that are stocked goods. *** With all overnight deliveries, please allow up to two working days for delivery, the carrier networks “next working day delivery” success rate is fast improving and has reached 95%, but due to Covid legacy issues, we still advise two days ***
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